Hello world!
If you happen to stumble upon this page, you will find information about our disappointing experience with U-Haul and their U-Box program, as well as frustrating non-service from RepWest, U-Haul's insurance provider. After nearly three months of one-sided contributions (from us) and requests for further information (again from us), we have decided to turn to social networking in hopes that a resolution can be reached and others can learn from our experiences. Please share this page and our posts with your friends and family.
About us: We are a married couple who went to nerd school together in Pasadena, CA, and in 2010 we headed to New England to live out our adult-nerd lives as postdoctoral students. There we added a beautiful dog to our family, and the three of us were enjoying life on the east coast. After spending nearly four years in a tiny village town called Woods Hole, we both had job opportunities (in marine science and teaching physics in high school) in Monterey, CA. We entrusted U-Haul and a U-Box to move most of our belongings from New England to Monterey. Unfortunately, we found that our trust was misplaced, and several thousands of dollars of belongings were stolen from our U-Box (which was in the possession of U-Haul the entire time). After nearly three months of emails, phone calls, inaction, and going nowhere, we have decided to post our story online to inform others. Here, we describe our experiences in painful detail.
Thank you for visiting and please share our story.
2K + J
If you happen to stumble upon this page, you will find information about our disappointing experience with U-Haul and their U-Box program, as well as frustrating non-service from RepWest, U-Haul's insurance provider. After nearly three months of one-sided contributions (from us) and requests for further information (again from us), we have decided to turn to social networking in hopes that a resolution can be reached and others can learn from our experiences. Please share this page and our posts with your friends and family.
About us: We are a married couple who went to nerd school together in Pasadena, CA, and in 2010 we headed to New England to live out our adult-nerd lives as postdoctoral students. There we added a beautiful dog to our family, and the three of us were enjoying life on the east coast. After spending nearly four years in a tiny village town called Woods Hole, we both had job opportunities (in marine science and teaching physics in high school) in Monterey, CA. We entrusted U-Haul and a U-Box to move most of our belongings from New England to Monterey. Unfortunately, we found that our trust was misplaced, and several thousands of dollars of belongings were stolen from our U-Box (which was in the possession of U-Haul the entire time). After nearly three months of emails, phone calls, inaction, and going nowhere, we have decided to post our story online to inform others. Here, we describe our experiences in painful detail.
Thank you for visiting and please share our story.
2K + J
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